Frequently Asked Questions
Everything you need to know about your Anma Jewellery experience.
What materials are used in Anma Jewellery pieces?
We use high-quality materials including 18k gold plating over sterling silver, premium stainless steel, and ethically sourced gemstones to ensure durability and a luxurious finish.
How should I care for my jewellery to prevent tarnishing?
To maintain the shine, we recommend avoiding contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the original Anma pouch provided.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally take between 7-14 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be unworn, in their original packaging, and with all security tags intact to qualify for a full refund.
Do you offer a warranty on your products?
Yes, all Anma Jewellery comes with a 12-month warranty covering manufacturing defects. This does not cover accidental damage, normal wear and tear, or loss.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.